EMERGENCY · NOT CONFIRMEDTonight 10:05 PM
Burst pipe, water in the basement
TechMike Doherty paged · no reply yet
CustomerFrank D. · Atkinson
Home / Plumbing
For plumbers
Every plumbing call answered, even with your hands under a sink.
Burst pipes at 9 PM, no hot water at dawn, estimate requests in the middle of a job. The phone assistant answers in your shop's name, talks the caller through shutting off the water, pages whoever's on call, and books the routine work into open windows.
Local, owner-to-owner. Month-to-month, no long contract.
One night at a plumbing shop 1:34 · real screen recording
What it handles
The calls a plumbing shop can't afford to miss
Each one lands on one board, sorted by what needs you first.
"Water's coming through the basement ceiling."
Emergencies reach the on-call plumber
The caller is walked through the main shutoff, then the on-call plumber gets a call and a text. If nobody taps “I've got it” in 10 minutes, the owner's phone rings.
"It rang out while we were on a job."
Missed calls get a text back
Anyone who hangs up gets a text in your name within a minute, and the callback waits at the top of the board.
"Drip under the kitchen sink, no rush."
Routine work books itself
The assistant checks your service area and open windows, books the visit, and texts a confirmation and a reminder.
"How much for a new water heater?"
Estimate requests with photos
Bigger jobs become estimate requests, and the customer gets a link to send photos before anyone drives out.
See it work
One page shows the plumbing shop's night
The owner's board, with made-up data: missed calls to return, what's urgent, and who's working.
2 Missed calls to return
(603) 555-0174 · HampsteadRang out 8:12 PM · texted back automatically
Call backTextHandled
(603) 555-0139 · AtkinsonHung up 9:47 PM · texted back automatically
Call backTextHandled
REPAIR · BOOKEDTue 8–10 AM
Kitchen sink backing up
TechRyan Pelletier
CustomerKaren W. · Hampstead
ESTIMATE · NOT SCHEDULEDAsked Mon
Price for a tankless water heater
Photos3 sent before the visit
NextCall to schedule
Recovered after-hours revenue · 30 days
$5,500
7 paid jobs from calls that came in while the shop was closed.
Crew right now
After hours · emergencies go to Mike Doherty
- ON CALLMike DohertyPlumber · until 7 AM
- OUTDan FournierCalled out sick
- ON SHIFTLisa KelleyOffice · answers texts
- OFFRyan PelletierBack Tue 7 AM
Video tours
A plumbing shop, start to finish
Real screen recordings of the app with a made-up plumbing shop. Captions are on every video.
1:34One night at a plumbing shopAn emergency comes in after hours, the right plumber gets it, a quote request waits for daylight, and a review gets answered.
Questions
Questions plumbers ask
Can it tell a burst pipe from a slow drip?
Yes. It asks a few questions set up with you, like whether water is still running and whether it can be shut off. Real emergencies page the on-call plumber right away; everything else gets booked into an open window.
Who gets the call at 2 AM?
Whoever is on call on your crew schedule gets a call and a text. If nobody confirms within 10 minutes, the owner gets the call, and the job stays at the top of the board until someone does.
Does it give prices over the phone?
Only what you approve. Some shops want callers to hear the service-call fee; others leave every price for the estimate.
Do I have to stop using Jobber or Housecall Pro?
No. If a tool already works for you, it stays. The phone assistant and the board fill the gaps around it.
Is there a contract?
Service is month-to-month with a flat monthly price. Cancel with 30 days' notice.
Other trades
Built the same way for every trade
- PlumbingBurst pipes paged at night, leaks booked by day.
- HVACNo-heat calls triaged, tune-ups on the calendar.
- ElectricalStorm calls and burning smells escalated fast.
- LandscapingCleanups booked, contracts quoted while you mow.
- ExcavationQuotes, deposits and crews in one place.
- Something else?Salons, auto shops, cleaners, offices. Tell us what slows you down and we'll build the fix.
Let's fix it
Tell us what's eating your day.
Call or text. If we can't fix it, we'll say so, and point you to someone who can.
603-560-1133Call or text, weekdays
[email protected]Email
Ready to go? Get started
The getting-started form takes about ten minutes. No passwords, ever.